What actions do I need to take before installing my eSIM plan?

Before installing your eSIM Plan, please ensure you’ve confirmed each of the following points:

1. Your device is connected to stable WiFi.

2. You have updated the software on your device to the most recent release.

3. You have your IMEI number, which is the identifying number for your device. If you need help finding your IMEI, check out this article on where to find the IMEI for your device.

4. You have verified that your device is compatible with eSIM. 

5. Your device must be carrier unlocked. You can find out if your device is carrier unlocked via your device settings. Your device must be carrier unlockedin order to work on the Tesix Wireless Network.

   1. Reference the Carrier Lock description in your settings to determine your device status.

   2. “No SIM restrictions” means that your device is unlocked.

   3. If you don’t see that message, please contact your current carrier to find out how you can get your device unlocked.